CRM Blog Info Author Introduction

I am Jax , doing in web marketing for the last 3 years, I have been comparing and trying to integrate the various CRM products offered by the vendors. I thought it would be a good idea

to share the knowledge which I gain during this process . Please avail the information if it is useful and feel free to correct if my perception goes wrong during my posting. I would also feel glad if you can suggest the topics on CRM to blog on.